Overview

Ready for healthcare reimbursement reform

CentricityTM Business is a proven, next generation healthcare revenue cycle management (RCM) solution for managing the billing requirements for hospitals, integrated delivery networks, academic medical centers, and large practices.

With the workflows and capabilities required to address the various payment changes that are being driven by healthcare reform, Centricity Business can help you achieve accurate reimbursement and greater profitability.

Enterprise-ready for greater profitability
Centricity Business incorporates flexible system design and feature-rich functionalities to help you accelerate your revenue cycle and improve patient flow.

Financial performance for optimizing efficiency
Centricity Business has been repeatedly shown to positively impact key performance indicators like A/R days, denial rates and cost-to-collect.

Interoperability for enhancing quality of care
Centricity Business provides an open approach that helps lower your total cost of ownership by optimizing existing IT investments.

New Webinar

Health Reform's Impact on Your Hospital's Financial Future
Health reform has introduced significant changes that are all expected to deliver greater efficiency to the system over time. However, this transition to a new way of doing business can seriously disrupt a provider's financial health. Complex new reimbursement models, increasing out of pocket payments and an influx of newly covered lives are just a few examples of how the revenue cycle landscape is fundamentally changing. This webinar will cover the various ways the revenue cycle will be disrupted, and solutions that can support your organization in managing the transition.


> View the recorded webinar


Turning Insight Into Action: Analytics & Effective Denials Management

Middlesex Hospital turned insight into action by leveraging analytics to drive financial  performance. In this webinar recording through Modern Healthcare, learn how post-denial write-off analytics provide immediate feedback for targeting payers, service type, denial type and/or high-dollar areas. Middlesex Hospital explains the impact near-real-time data can have on the feedback loops working with clinical departments. Finally, the financial benefit of investing in a dedicated a Denials Management team is highlighted at the end of the webinar.

> View the recorded webinar

Features

Designed to keep you at the forefront of healthcare

Built on a platform with over 40 years of healthcare information technology experience, CentricityTM Business revenue cycle management software has features that support regulatory changes and your evolving business needs.

Access Management
Centricity Business features streamlined, easy and efficient scheduling of physicians and resources across your enterprise. A collection of tools, converts existing protocols for scheduling decisions to make scheduling more automated, standardized and easier for schedulers and patients alike.

Patient Financials
Centricity Business features low-touch medical billing — a series of workflow enhancements that advance revenue cycle management by reducing your cost to collect. The system's productivity capabilities allow less manual intervention and more automation of routine tasks. By letting your organization manage by exception, Centricity Business helps you streamline workflow and free up resources for patient care.

Business Intelligence
Centricity Business turns complex data into meaningful, easy to understand information. It allows you to visualize the financial health of your business with real-time dashboards and customizable reports, so you can quickly identify areas for improvement and make more informed decisions.

Testimonials

Hear what our customers are saying about us from KLAS.

“GE has kept up with all of the things that we have needed to meet regulatory requirements. We haven’t had to be concerned about things like ICD-10 because GE is really good about reaching out to their customers and making sure that they are on the right version and have the right software in place to meet the regulatory requirements. This is a good check for us. We are happy with GE ." – Director1

"GE does well with the fundamental pieces of the system. Those pieces work extraordinarily well, and the system is very stable. We have thrown a ton at it. We have integrated it with many different EMRs and with scheduling and have created charge interfaces left and right, and still the speed of the system is incredible. We have a huge database, and we can find accounts in a millisecond. Fundamental things my colleagues are struggling with are taken care of for us." – Director2

"Centricity Business is certainly poised to deal with ACOs because their billing option combines physicians and hospitals. We know there is certainly some opportunity to put those two provider sources together. We utilize the system to bill for skilled nursing and extended rehabilitation. Home health is a little bit out there, but it is such a unique animal. However, I have confidence that GE has a basic structure for multiple service billing and could get us to other places if we choose to go there." - Director3

"For those people who really want to be integrated, I can't imagine not considering Centricity Business. We have been able to get a single patient statement out of the system, which has been good. Our patients get one patient statement. On the back end, we can sign into the system and look at everything for a patient. With our online work, we have the flexibility to set up a worklist just for hospital claims or just for physician claims or both. It really gives us flexibility. If an organization doesn't want to be super integrated, they can still use the same system so their hospital people and their physicians are doing their own thing." -Director4

"We recently went live with v.5 of Centricity Business, and it has some great functionality that we have been looking for. There is enhanced functionality related to point-of-service collections. There are some pretty slick features in the system. We can customize screens related to co-payments, so if I work in the emergency room, I can customize the screen to only bring in the emergency room co-pay. It is less confusing for the representatives to see only the co-pays they are concerned about." - Director5

"We use the combined Centricity Business product, so we can sign into GE and all of our staff is in one system. This includes claims, billing, follow-up, and statement generation. It is really nice for our customer service staff because they only have to go into one system if a patient calls in with questions about their account." -Director6

"Centricity Business does what we want it to do. The product is very flexible, and GE provides us with a lot of tools that we can use to do our own customizations in such a way that they will not be impacted by upgrades. The whole dictionary structure makes it very easy for us to add fields if we want to." - Director7

"The best part about the Centricity Business is its flexibility. We have many sites that use this same system, and each site has its own unique needs. That is why we love this product so much. Each site can customize their system to meet their needs. Also, when an upgrade happens, the customizations we have already made usually stay true, so we don't have to go back and rebuild them. GE is really good about keeping those customizations in place for us." - Manager 8

1. Collected about Centricity Business (Hospital) KLAS in October 2012 ©KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
2. Collected about Centricity Business (Hospital) KLAS in October 2012 ©KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
3. Collected about Centricity Business (Hospital) KLAS in September 2011 ©KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
4. Collected about Centricity Business (Hospital) KLAS in August 2011 ©KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
5. Collected about Centricity Business (Hospital) KLAS in August 2011 ©KLAS Enterprises, LLC. All rights reserved.www.KLASresearch.com
6. Collected about Centricity Business (Hospital) KLAS in April 2011 ©KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
7. Collected about Centricity Business (Hospital) KLAS in April 2011 ©KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
8. Collected about Centricity Business (Hospital) KLAS in April 2011 ©KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com

Services

 

Amid industry upheaval, healthcare organizations are under greater pressure than ever to be productive. Only by getting the most out of every tool can you deliver the care patients need with the efficiency the market demands.

GE Healthcare’s IT Services are designed to connect productivity with care by increasing usability, enhancing performance, and optimizing a solution’s return on investment.    

Learn More

 

   
Consultation

Increases employee and IT system productivity with Workflow Consulting, Regulatory Consulting, Technical Consulting, or Productivity Assessment.   
 



  GE Healthcare Services Education 
Education

Drives understanding and increases adoption by leaders and staff through Master Trainer Education and/or End User Education services.

Learn more about our ICD-10 Education services  
  GE Healthcare Services Implementation 
Implementation

Delivers high adoption right from the start with Software Implementation, Upgrade Implementation, or Data Migration services.
  GE Healthcare Support 
Support

Reduces unplanned downtime, promotes resilience, and enhances usability throughout your IT systems lifecycle with Software Maintenance and Dedicated Support services.  

Visit the Healthcare IT Service Portal

  GE Healthcare Services Customization 
Customization

Diminishes disruptions, responds to required changes, and optimizes productivity through Application Customization, Interface Customization, Report Customization, or Custom Integration services.   
  GE Healthcare Services Enablement 
Enablement

Reduces uncertainty and long-term expenses while staying focused on your organization’s patient care mission through Asset Management, Remote Monitoring, or Business Continuity services.

Some services may not be available for specific products.

Partners

Partners

HP IBM    Patient Keeper     FariWarning


Resources

Brochures

Case Studies

Whitepapers

Virtual Demos

Webinars

Customer Testimonials

Partners

News & Events

Industry Knowledge Center

Customer Reference Program