Optimize your service investment

In today’s challenging environment, we can help identify the barriers and the opportunities to greater operational and financial success. We’re redefining service with a system-wide integrated strategy that helps optimize assets, patient flow and workforce utilization. We have helped health systems save millions without sacrificing their quality of care. From the big picture purview of the C-Suite, to the more specialty focused concerns of a medical director to the asset-focused biomedical director, our proven approach can help provide sustainable improvements in performance that will help you meet your long-term business objectives.

Our Approach

Our Approach

At GE, we’ve long been the gold standard in service and innovation. Now, we’re focused even more on helping our customers solve their most challenging issues. In today’s healthcare environment, every dollar, every person, and every asset in your organization needs to perform at its highest level–without disrupting your culture. Our holistic approach to service combines our know-how and business resources with the data already available throughout your enterprise to help you optimize your assets, your patient flow and your workforce.

  • Asset Optimization
  • Asset Optimization
    Using proprietary software and data analytics, we can help you optimize your maintenance contracts and establish benchmarks for utilization of assets which can help reduce costs and drive productivity.
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  • Patient Flow Optimization
  • Patient Flow Optimization
    We track patient flow from admission to discharge in real time. The ability to capture and analyze this data can help you decrease wait time, reduce costs and improve the quality and safety of care.
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  • Workforce Optimization
  • Workforce Optimization
    We can help improve workforce utilization across the continuum of care, which can have an impact on the bottom line. All while improving the quality of care and staff satisfaction.
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Service Shop

The right tool for biomedical engineers to help enhance speed, accuracy and convenience in sourcing parts and accessories.

Save time and effort by finding and verifying the right parts along with access to resources such as service manuals and refresher videos.

  • Quickly search for and identify the right parts on a user-friendly website
  • Expedite service with the speed and convenience of online ordering, available anytime
  • Receive order confirmation along with validation of price and availability
  • Get competitive parts pricing, including special web pricing when available
  • View latest service manuals and documents, how-to videos and training modules

Service Shop 

Service Shop

Service Offerings

Service Offerings for performance you can count on

Our expansive line of Service Offerings are designed to meet your goals, providing quality parts and components, online and remote diagnostic support, asset maintenance and software upgrades, and other vital services with a commitment to quality. We have offerings that provide comprehensive services that can certify your assets to meet OEM standards, to minimal service support as needed, and many options in-between to fit your service needs.

  • Comprehensive Services
  • Comprehensive Services
    Help drive productivity and control costs with a comprehensive asset management and maintenance solution.
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  • AssurePoint* In-house Access
  • AssurePoint* In-house Access
    Augment your in-house biomedical department with access to GE technology, processes and experience when needed.
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  • AssurePoint Multi-Vendor Services
  • AssurePoint Multi-Vendor Services
    Receive expert service from GE on nearly all imaging equipment regardless of manufacturer.
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  • AssurePoint Shared Services
  • AssurePoint Shared Services
    Obtain flexible solutions that help enhance the effectiveness of your clinical engineering department.
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  • AssurePoint OnDemand Services
  • AssurePoint OnDemand Services
    Help enhance the performance of clinical assets with support services to fit your needs and budget.
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Clinical Training/Education

The expertise and experience to help your clinical teams utilize their equipment to the fullest.

Clinical Education adds value by helping you achieve the optimum asset performance, patient flow, and workforce effectiveness. We can configure an education and training package that fits your needs precisely. Your people can learn in our training center classrooms, in their own workplaces, or online through distance learning and on-demand digital courses.

  • Earn CE credits for licensure
  • Learn about new equipment
  • Help boost imaging efficiency and quality
  • Gain competency in the latest advanced studies

Clinical Education 

ACR Accreditation

  • Efficient. Precise. Effective.
    Here’s a way to obtain advanced imaging accreditation to help minimize the impact the accreditation process has on your staff and patient imaging time.
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Clinical Training/Education