Overview

By the end of this program, the viewer should be able to:

  • Apply communication techniques that dissipate fear and anxiety in patients.
  • Describe methods that minimize medicolegal exposure.
  • Create stronger patient-physician relationships.
  • Describe the general rules of engagement for patient interaction.
  • Apply methods that engender trust, spawn loyalty, and create a special bond between you and the patient.

COURSE LENGTH:  1 Hour
ACCREDITATION TYPE:  ASRT – Category A                   
CREDIT HOURS:  1

Target Audience

The course objectives specifically target physicians, nurses, emergency medical technologists, and any medical personnel with the need to interact in a patient care environment. Other healthcare personnel may also benefit from viewing this program.

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