Through our Productivity Assessment service, we conduct a technical and business review of your IT system performance and workflow effectiveness. From that, we highlight recommendations that can be used for current and future state planning to help improve workflows and system performance.
The Productivity Assessment focuses on 6 key areas of IT infrastructure and workflow effectiveness. You have the flexibility to choose any or all of these 6 areas for your assessment. Based on your current Centricity solution(s), all may not be relevant.
Identifies key drivers of system performance, such as storage capacity, memory, and asset utilization, in conjunction with a business continuity preparedness review.
Analyses system configuration components, such as application customization, interfaces, modules and reporting capabilities.
Evaluates user application skills and competency to identify staffing and education needs.
Examines workflow processes that occur in advance of exams/procedures, including order entry, scheduling, and patient registration.
Observes clinical workflow processes including IT & clinical procedure alignment, clinical throughput, and other relevant key performance indicators based on department specific requirements.
Reviews billing workflow metrics and processes, including days in A/R, adjusted net collection, and denial rate.